What a great experience! I was able to go into their store to try on a bunch of dresses - the staff were so kind, helpful, and knowledgeable. The whole process was super easy, pick up was a breeze, and I dropped off while they weren't open so I used the convenient drop off box. The dress fit beautifully and I got so many compliments on it. This was my first time using Fitzroy and I loved it, I can't imagine why I would ever buy a dress again (ha but really).